Auden Reyes

Lead designer · 4 engineers · 9 product squads

Northbeam had three divergent component sets and no shared token layer. I led the consolidation into one system covering web, the internal operations console and the embeddable reporting widget.

• Audited 240 interface patterns down to 54 components, documenting what each one replaced so squads could migrate without guessing.
• Designed the token architecture — colour, type, spacing, elevation and motion — with semantic aliases that let a theme change ship without touching component code.
• Wrote the contribution model: a request template, a weekly triage slot and a written definition of done covering keyboard paths, focus order and reduced-motion behaviour.
• Rebuilt the data table as a composable primitive with sticky headers, column resizing, inline edit states and a documented empty/error matrix.

• Design tokens
• Component API design
• Documentation
• Accessibility review
• Figma variables

Senior designer · paired with 2 engineers and a clinical lead

A twelve-screen intake flow that staff routinely abandoned halfway. I restructured it around how an appointment actually unfolds rather than how the database was shaped.

• Shadowed intake sessions across three clinics, then mapped every point where staff had to leave the screen to find an answer.
• Collapsed the flow into four stages with a persistent summary rail, so a half-finished record could be handed to a colleague mid-shift.
• Rewrote all 90 field labels and error messages with the clinical lead, replacing system language with the words staff already used out loud.
• Specified full keyboard operation for high-volume entry — no pointer required for any step — and tested it with two screen readers.

• Service mapping
• Form design
• Content design
• Usability testing

Product designer · dispatch operations team

Dispatchers were running the night shift from a spreadsheet and two chat windows. The brief was a single screen they could trust at 3am.

• Designed a density-first board with three view modes — lane, vehicle and exception — sharing one filter model so context survived switching.
• Built a colour and iconography scheme for delay severity that reads without relying on hue alone, verified in greyscale and at low brightness.
• Prototyped the live-update behaviour in HTML to settle how rows should reorder without stealing the cursor from whoever was typing.

• Operational UI
• Information density
• Prototyping
• Colour accessibility

Design systems & platform surfaces

• Own the Ledger design system end to end, from token architecture to the published usage guidance teams read before they build.
• Partner with the front-end platform group on component APIs, naming and deprecation paths so design and code stay in step.
• Mentor three designers through systems contributions and run the fortnightly pattern critique.

Clinical workflow tools

• Led design for intake, scheduling and the shared patient summary used by front-desk and clinical staff.
• Introduced the practice's first accessibility checklist and trained the team to run keyboard and screen-reader passes themselves.
• Ran quarterly research rounds in live clinics and turned findings into a prioritised backlog the product group actually worked from.

Dispatch & logistics software

• Designed dispatch, routing and exception-handling screens for a 24-hour operations floor.
• Established the first shared component sheet and interaction notes for a team of two designers and six engineers.

Client work across publishing and civic services

• Designed and front-end built editorial sites, archives and booking tools, handing over documented HTML and CSS.
• Worked directly with clients on scope, content structure and review cycles.